“You and Your Customers (YYC)” Marketing and Sales Workshop

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“You and Your Customers (YYC)” Marketing & Sales Workshop

People do not buy products; they buy the personality of employees like salesmen, front office staffs, and executives. This programme offers you practical tools and techniques in the field of Marketing, Sales & Communication. It will help you attract more customers and boost your sales. 
This programme will provide you with the skills required to become successful in consultative selling. You will discover how to make the switch from selling products to selling solutions, maximise the value of your individual client relationships and build rapport and trust by adapting your personal style to suit each client. The course training style sets out to create real behavioural change that will ensure you leave the course ready to implement what you have learnt and adopt a consultative approach in every sales situation.

Duration : 1 day.

Leading sales people are made; not born. Participate in this programme and find out how to sell more, easily and efficiently.

Participants :

  • Director/ CEO, Senior Executives, Marketing & Sales staffs, Customer care/ After sales service staff and Front office staff.
  • Individuals, who want to (or have started) new ventures and need to focus on Marketing and Sales activities.

Key Topics : Communication, Marketing and Sales are three main ingredients of the workshop

  • Introduction (Questionnaire)
  • 9 ways to improve your first impression
  • Kill nervousness & fear
  • 12 low-cost ways to attract customers
  •  8 signals of serious clients
  • Communicate effectively with clients
  • Analyse body language to know hidden emotions
  • 7 ways to overcome customers’ objections
  • 19 Sales Closing Techniques – Win sales negotiation
  • Marketing techniques to boost your sales

YYC Benefits

The aim is not to enrich you with new marketing theory but to assist you in achieving higher growth/ profit by reinforcing selected skills that are critical to your success.

  • Improve sales team productivity
  • Project professional image of your Company
  • Know “what works & what doesn’t” in sales negotiation
  • Low cost Marketing & Advertising

Ultimate Benefit : Sell More! Easily & Efficiently!!